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Wedding Favors
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Contact Us

Frequently Asked Questions Frequently Asked Questions

How long does it take to process my order?

Your order will be processed and shipped the same day (if received before 10 am PST Mon-Fri) or next business day (if received after 10 am PST). Once your shipment is processed, you will receive a shipping confirmation with tracking information.

How can I view the status of my order?

To obtain the status of an order, you must login to our website and check status of certain order under order history link.

How safe is my credit card information?

We take all major credit cards, including Visa, Master, Discover and American Express. Our credit card processing is handled entirely by internetsecure - the online payment system. The safety of your personal and financial identity is protected by one of the most trusted online system. In addition, our website is secured by a GoDady SSL certificate. GoDady provides up to 256 bit encryption thereby offering the highest level of encryption and security possible. This means you can rest assured that communications between your browser and our site's web server are private and secure. We take your privacy and identity safety extremely seriously.

How do I return my order?

You may return your order within 1 month of receipt. Please contact us before you ship so we can email you RA# and return address. Please read our complete return/refund policy under Shipping & Returns link.

Do you accept other types of payments?

Besides credit cards, we also take paypal payments.


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